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Operational Excellence
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Committed to customer satisfaction
Philips Hospitality - Driving operational excellence through service
Passionate about service - At Philips, we are passionate about delivering simplicity in all of our
processes and ensuring that your every contact with us a pleasure.
To that end, we offer a two-year advanced exchange warranty,
24/7 on-shore technical support by certified customer support
specialists, flexible financing and leasing programs, and nationwide
certified installers and training programs. We also have simple
logistics solutions to address all your needs.
A proven record
None of this is new to us. That's because for over 30 years, Philips has
been delivering innovative hospitality products specifically designed to
meet your commercial needs. That experience pays dividends to you
with a better understanding of the unique challenges in the hospitality
industry and a proven ability to meet them.
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Certified installations
Philips believes that you deserve a quality install, regardless of your
location. That's why we offer the use of the Philips Certified Professional
Installer Network (PCPIN). Using only the most respected installers,
PCPIN provides high quality, nationwide installations at a discounted
price to our customers.
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Flexible financing
Philips offers financing and leasing programs so that your in-room electronics
do not cripple your cash flow. Choose a customized financing or leasing
program designed for your business, and you can upgrade your amenities
without emptying your wallet.
Tailored logistics
Need all of your 100 TVs at once? Or perhaps you'd like 10 at a time, delivered
over 10 weeks? Whatever your needs, Philips will work with you to create a
delivery plan that fits.
24/7 support
Your business never closes so neither does ours. Only Philips promises that
around-the-clock certified customer support will be there when you need it.
Our knowledgeable on-shore technicians are readily available 24 hours a day,
7 days a week to help. Unlike our competitors, you get a live technician, not a
pre-recorded voice. And because we maintain a regimen of constant training
and certification, our friendly representatives average over five years of
television and commercial products experience.
Training for your staff
Philips comprehensive training services are available to train your hotel
staff, so that you can be confident your investment is being utilized to
maximum advantage.
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